With increasing options, booking travel has become a complex dance of navigating multiple apps, websites, reviews and ad campaigns. It makes the desire for a seamless travel experience more prevalent than ever, especially among Indian travellers who are increasingly tech-savvy…

India’s tourism industry is on the verge of achieving new heights, just like the business vertical of Economic Times and ETTravelWorld. The Economic Times Travel and Tourism Conclave and Awards, which is designed with the rapidly evolving dynamics and trends…

Sheshgiri Kamath, CEO & Co-Founder of Kapture CX. As the travel industry gears up for peak holiday seasons in India, the pressure is on for businesses to deliver seamless customer experiences. Travellers are often faced with heightened stress and time-sensitive…

Raki Phillips, CEO, Ras Al Khaimah Tourism Development Authority (RAKTDA). Ras Al Khaimah (RAK) is rapidly emerging as a favored destination for Indian tourists, blending breathtaking landscapes, luxurious accommodations, and rich cultural experiences. The emirate has witnessed a remarkable 103…